IT Helpesk Specialist


5 000 - 7 000 PLN

Remote / Lublin / Kraków

Milo is us


  • Flexible working hours. Have to be presented and approved upfront
  • Remote working options. It’s all about your results, not your location
  • Market competitive salary
  • Non-corporate, informal and dynamic work environment
  • Participation in training courses
  • English improvement program
  • Team tech meet-ups and off-work parties
  • Industry & tech certifications
  • Hardware subsidy program
  • Reward-based referral program


  • Handling all English/Polish written communication within and outside the team
  • New skills and knowledge acquired during training
  • Providing estimated time needed to finish assigned tasks
  • Communication with other team members (developers, designers and testers) in order to ensure correctness of the project
  • Solving problems related to the daily use of computers and software
  • Support for administration of server systems, LAN network and selected software used by the company
  • Receiving and monitoring reports on failures and problems in IT functioning
  • Participation in planning and implementing IT development
  • Monitoring, analysis and assistance in the selection of optimal computer equipment
  • Purchase of IT equipment and keeping its records
  • Taking care of the security of services and data


  • English at a minimum level of B2 (higher intermediate)
  • Minimum one year of experience in a similar position
  • Knowledge of Microsoft 365
  • Knowledge of Atlassian solutions (Jira, Confluence, Slack)
  • Knowledge of Microsoft Windows, Linux, macOS operating systems
  • The ability to diagnose hardware and software faults
  • Knowledge of issues related to computer networks and shared resources based on Microsoft AD
  • Communication skills, the ability to work in a team and solve problems under time pressur

Nice to have

  • ITIL
  • SAM

Are you interested in joining Milo Solutions?
Send your CV!

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The administrator of personal data is Kacper Gazda Milo Solutions, Morszyńska 77, 02-932 Warsaw. The data provided in the contact form will be processed in order to respond to the Curriculum Vitae in accordance with GDPR.

Recruitment Process

Milo - careers - contact by email or phone

Contact by Email/Phone

send us your resume. We will check and get back to you with our feedback.

Milo -careers - during the first round of interviews

Initial call

we will assess if your approach and past experience meet our ideology. If so, we will invite you for a technical interview.

Milo - careers - technical interview

Technical Interview

before we start working together, we would like to test your technical skills. You can expect a technical interview round with one of our team leaders. If you are a developer, then you can expect a technical task to be completed and submitted within the assigned timeframe.

Milo - careers - finalizing conversation

CEO call

finally you get to meet our CEO Kacper, who will talk to you and summarize the entire recruitment process with the contract details.

Milo - careers - welcome aboard

Welcome aboard

If you have reached this stage, that means you are already a member of Team Milo. Cheers! Let's start! ❤️