A successful launch feels like the finish line. In reality, it is the starting gun for everything that determines whether your product survives.

The final commit merges. The Slack channel fills with emojis, GIFs, and quick congratulations. The team toasts on a video call. After months of planning, coding, and QA, it is live. You finally breathe.

Then the quiet begins. A bug report arrives. A password reset fails. The analytics dashboard stops updating. Another ticket lands in the inbox at midnight. The excitement fades, and the questions appear. Who is watching the logs? Who is fixing what?

This is the moment most founders do not plan for. Building the product feels like the hard part, but what follows requires a different kind of endurance. The handoff. The follow-through. The long stretch when real users meet real code and find where it bends.

Post-launch support is the bridge between idea and endurance. It turns a finished project into a living system. Without it, teams move from fire to fire instead of scaling with focus and confidence.

Most outsourced projects do not collapse on day one. They unravel in the quiet thirty days after launch, when no one is left to catch the first cracks. Not because the software was bad, but because no one stayed to own what came next.

In this guide, we break down why post-launch support matters, where teams stumble, and how to build a support model that lasts.

What makes a product great? Usability? Simplicity? Captivating visuals? All of these are a designer's daily bread. In this guide, we cover the absolute basics of UX design. What is the definition? How to approach the creative process?

Below, you will find the necessary answers.

In the world of modern web applications, both UX and UI design for web applications play critical roles in user satisfaction and business success. UX (User Experience) focuses on usability, accessibility, and the overall flow of interactions, while UI (User Interface) deals with the visual presentation, including typography, color, layout, and interactivity.

Great functionality alone isn’t enough – users expect intuitive web design that is seamless, visually appealing, and easy to navigate. This article explores why UX/UI design is essential for web applications and how to create engaging web interfaces that attract, retain, and satisfy users.

Launching a startup is a wild ride, especially for a non-technical founder or CEO. You’re juggling ideas, investors, hiring, strategy, and—inevitably—tech talk that sometimes feels like a foreign language? You hear a lot of buzzwords bouncing around, but you find it hard to understand what all of it actually means? This startup glossary can be your first step in becoming fluent in the language of tech. Check out some clear definitions of terms you are more than likely to hear i your journey.

When you’re building software, it’s easy to be tempted by the lowest bid. The spreadsheet looks cleaner, the budget stays safe, and the promise of “same quality, lower price” feels irresistible. But a few months later, when deadlines stretch, features break, and costs start piling up, that early “savings” starts looking like the most expensive choice you could have made.

We’ve seen this story play out countless times. A founder hires a low-cost development team overseas or a freelancer who promises to “do it all” for a fraction of the usual rate. The project starts strong, but by the time the app hits testing, bugs appear faster than fixes, documentation is missing, and updates take twice as long as expected.

This isn’t bad luck. It’s the hidden cost of cheap software development: the quiet accumulation of technical debt, rework, and frustration that comes from cutting corners early. In this article, we’ll walk through what those hidden costs look like, why quality pays off long term, and how to choose a partner who delivers true value, not just a low price.

Turning an idea into a successful product often begins with building a Minimum Viable Product (MVP). However, jumping into MVP development without understanding the key indicators of readiness can lead to wasted time, money, and effort.

Before moving to full-scale production, many companies rely on MVP development services to test their ideas, attract investors, and fit their business models. In this article, we’ll look at seven key signs that show you’re truly ready to build your MVP and how the right development partner can help you turn your early-stage idea into a market-ready product with confidence and clarity.

Creating intuitive and efficient digital experiences is at the heart of good UX design. A key method for evaluating usability is heuristic evaluation, a process that helps designers identify common UX issues early. At the center of this method lies Nielsen heuristics—a foundational framework developed by Jakob Nielsen that continues to influence modern UX practices.

For startups building their first MVPs, scale-ups improving usability under pressure, or established companies refining complex platforms, Nielsen heuristics offer a practical, proven way to ensure your product resonates with users from day one. These principles are especially useful when resources are limited, timelines are tight, and usability must be built in—not bolted on.

This article explores what Nielsen heuristics are, why they matter, and how to apply them effectively in UX design.

Starting a new software project is exciting. Teams are motivated, clients are enthusiastic, and everything feels full of possibility. But over time, that early spark can fade. Communication slows, unexpected challenges appear, and progress stalls. In the worst cases, projects lose momentum entirely and never reach their full potential.

This mid-project slowdown—often called attrition or dropout—is more common than many people realize. It happens when a software initiative loses focus, resources, or stakeholder support before completion.

At Milo Solutions we do not operate only in the digital realm. Exceptional products often require the presence of developers on-site to ensure the best possible understanding of the situation. When the Altitude Centre sought our assistance, we were pleased to visit their London facility. The overextension of the previous developer left the Altitude Centre with unmet project goals, hindering the advancement of the innovative altitude simulation room. We analyzed the project, designed the embedded systems, and implemented the necessary advancements in less than 2 years.

Here is how it went.

From initial C++ and Qt support up to advanced data visualization, quality testing, and bench to enterprise software solutions – this project encompasses a wide spectrum of IT services we often provide for our clients. Collaboration with ProteinMetrics required us to deliver both desktop & web systems, followed by partial UX/UI enhancements and data processing optimization. Over the past few years, we have become the true core of the entire product development.

Interested in details? Here is how this project went.