Retail is all about listening. The conversations between staff and customers, the small signals of frustration or excitement, even the rhythm of daily operations — they all tell a story.

But here’s the catch: most of that insight is lost. Store managers can’t be everywhere at once, and traditional reporting tools rarely capture the human side of what happens on the shop floor. That gap is exactly where AI is starting to make an impact.

Starting a new software project is exciting. Teams are motivated, clients are enthusiastic, and everything feels full of possibility. But over time, that early spark can fade. Communication slows, unexpected challenges appear, and progress stalls. In the worst cases, projects lose momentum entirely and never reach their full potential.

This mid-project slowdown—often called attrition or dropout—is more common than many people realize. It happens when a software initiative loses focus, resources, or stakeholder support before completion.

Across industries like oil & gas, logistics, and manufacturing, spreadsheets still rule the back office. They’re easy, flexible, and familiar. But what happens when they start slowing you down instead of helping?

We see it all the time: teams buried in Excel files, juggling endless tabs, copying data between ERP systems, and praying no one makes a mistake in version 37.

It works — until it doesn’t.

Creating intuitive and efficient digital experiences is at the heart of good UX design. A key method for evaluating usability is heuristic evaluation, a process that helps designers identify common UX issues early. At the center of this method lies Nielsen heuristics—a foundational framework developed by Jakob Nielsen that continues to influence modern UX practices.

For startups building their first MVPs, scale-ups improving usability under pressure, or established companies refining complex platforms, Nielsen heuristics offer a practical, proven way to ensure your product resonates with users from day one. These principles are especially useful when resources are limited, timelines are tight, and usability must be built in—not bolted on.

This article explores what Nielsen heuristics are, why they matter, and how to apply them effectively in UX design.

When starting a software development project, one of the first big decisions you’ll make is choosing who will deliver it. This choice affects cost, quality, speed, and the success of your project in the long run. Often, it comes down to freelancer vs agency deliverables.

Both can produce great results, but they work in different ways. An agency vs freelancer comparison shows clear differences in team size, resources, skills, and how projects are managed.

Before deciding, think about these key points:

• Project complexity – small, focused tasks may work well with a freelancer, while bigger, multi-step projects often need an agency’s team approach.
• Services offered – agencies can handle design, development, and testing in one place. Freelancers usually have deep skills in one or two areas.
• Communication – do you want to speak directly to the developer or get updates from a project manager?
• Budget and growth – look beyond the starting cost. Think about how your partner will support future updates and scaling.

Choosing the right partner for your software development journey can feel terrifying.

Whether you’re building your first MVP or scaling a complex platform, this decision shapes not just your project’s delivery — but its long-term success.

If you’re building a product and need to move fast without hiring full-time, freelancers can be a smart option — if done right. For startups and scaling businesses, they can bridge gaps quickly without the long-term commitment of full-time hires.

But as accessible as it sounds, freelancer hiring isn’t a plug-and-play solution. Poor communication, unclear expectations, or a rushed hiring process can lead to frustration, wasted time and missed deadlines.

Let’s break down how to avoid those mistakes—and build strong, productive relationships when hiring freelancers.

If you're building your first product, you’ve probably wondered: should we go mobile first, or build a desktop app? Or maybe even both?

The difference between desktop and mobile apps goes far beyond screen size. It’s about user habits, technical scope, speed of development, and (most importantly) what’s right for your business right now. In Milo, we’ve seen teams thrive by choosing the right path early, and waste months of effort by picking the wrong one.

This article will help you understand where each option shines, what to consider from a technical and business standpoint, and how to make a confident, informed decision.

At Milo Solutions we do not operate only in the digital realm. Exceptional products often require the presence of developers on-site to ensure the best possible understanding of the situation. When the Altitude Centre sought our assistance, we were pleased to visit their London facility. The overextension of the previous developer left the Altitude Centre with unmet project goals, hindering the advancement of the innovative altitude simulation room. We analyzed the project, designed the embedded systems, and implemented the necessary advancements in less than 2 years.

Here is how it went.

Hiring a freelancer to build your MVP can feel like the fastest, cheapest route—but is it really?

If you're a startup founder juggling product ideas, tight timelines and limited funding, it’s tempting to avoid extra costs and just hire a solo developer on Upwork or Fiverr. But what starts as a simple, affordable solution often spirals into missed deadlines, unclear scope, and costly do-overs. In this article, I'll break down what freelance development really costs, what red flags to watch for, and how to budget smartly from day one—so your startup doesn't build technical debt right from the get-go.

Milo ERP is our own desktop application designed and created to support company management. It features a modular structure, where each component serves a specific function to streamline business operations. Currently, the system has been in operation within our software house for almost five years, supporting various modules. It is available across Windows, Mac, and Linux platforms.